Human resources and change management for companies in multi-language environments

In a globalized economy, companies operate in increasingly multi-ethnic and, therefore, multi-language environments. Even if you are operating in one country only, chances are high that your workforce is becoming more diverse every year. Most companies, however, have customers all around the globe, or hope to enter new markets. Supply chains typically span over all continents.

Relying on in-house language courses or paying scholarships to employees does not always yield you the results you may have hoped for. Most language courses are not geared toward your specific work context and, especially now, toward verbal communication with partners and customers from all over the world that speak in the most diverse accents and dialects. And, the problem is not only the language, but also handling intercultural differences. This becomes more pronounced when we communicate predominantly by e-mail or telephone apps because we cannot use other cues in interpreting our partners' messages.

I am a lecturer and consultant in work and organizational psychology, and a polyglot, broadcasting weekly in 21 languages. I have been working internationally for more than 20 years with organizations in the private and non-governmental sector, and I will assist you in navigating through troubled cultural and linguistic waters.

My areas of expertise are:

  • Recruiting,
  • Performance appraisal,
  • Customer relations management,
  • Minimizing occupational stress and disengagement,
  • Leading teams,
  • Organizational change and development.

I deliver my consultancy also via webinars and other forms of online assistance.

READY TO TALK? Send me an e-mail at [email protected]  or call me at 0037368026059

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